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Unit 17 Lesson 4
Letter-writing as a mode of communication
Objectives: By the end of the lesson you will have
• distinguished between different types of letters
• discussed some of the characteristics of formal and in formal letters
• written a letter of complaint
A In pairs discuss and note down the characteristics of formal and informal letters.
B Now read the following letters and discuss the differences between them.
1
5 AzimpurRoad
Dhaka 1000
15 December 2000
Subject: Roan hooking
The Manager
Hotel Saimon
Cox's Bazar
Dear Sir/Modern
I would like to book a single roam at your hotel for the nights of 12, 13 and 14 February. Could I
possibly have a roan with a balcony aid attached bath? Please let me know if you need an advance payment for booking.
I look forward to bearing from you.
Yours faithfully
ah khan
(AH Khan)
2
22 Aurangazeb Road
Pabna
12 June 2000
Dear Salma and Rubel,
How are you both? Well, I hope you're ok. And working hard, as usual.
Can I ask of you a favour? I will be in Dhaka for a week for your Auntie's medical check-up. Can you put me up? Please let we know if there is a problem.
Love to the kids.
Best wishes
Uncle Sabbir
C Compare the two letters below. How are they different? Give examples to show the difference.
Department of English
Jahangirnogar University
Savar
4 November 2000
Dear Fareen,
I seems hard to believe that I've been in Savar for a whole month now! I promised and tell you how I was getting on- so here goes!
When I first go here, I just couldn't get used to the show pace of life! Now, though, I'm learning to take things easy- and I'm beginning to really feel at home. You can't imagine how beautiful the University campus is. It's very large, very green, and probably the best campus in the country. It's simply wonderful.
My first impression of the students and teachers here is that they're really, really friendly and helpful. And the library is wonderful.
As you know I'm staying in a hall of residence. Life as a resident student is so different particularly if you're used to home comforts. But I'm getting used to it.
I really feel it's not that bad to be out of Dhaka- especially in such an idyllic atmosphere as this campus. Sorry, I've class soon, so, I've get to go. I miss you so much. Do write back when you've a spare minute.
Love
Sabina
31/9 Mohakhali
Dhaka 1212
12 April 2001
Manager
Singer Bangladesh
Elephant Road Dhaka.
Dear Sir,
I am writing to complain about a new refrigerator I bought from your branch last Thursday. It is not working properly. The cooling system seems defective. Since I bought the refrigerator only one month ago, I hope that you mil replace it with a new one. I am enclosing a copy of the receipt of purchase.
I hope you will take immediate action in this regard.
Yours faithfully
S Ahmed
D Write a formal letter to the Manager of Rangs Bangladesh complaining about a TV set you have bought recently.
Focus:
Skills.
Speaking,
reading, writing. Functions.
Making comparisons, complaining.
Grammar/Structure.
Present perfect,
letter-writing conventions. Vocabulary.
advanced, impression, defective, cooling,
replace.
This text will be replaced
Unit 17 Lesson 4
Letter-writing as a mode of communication
Objectives: By the end of the lesson you will have
• distinguished between different types of letters
• discussed some of the characteristics of formal and in formal letters
• written a letter of complaint
A In pairs discuss and note down the characteristics of formal and informal letters.
B Now read the following letters and discuss the differences between them.
1
5 AzimpurRoad
Dhaka 1000
15 December 2000
Subject: Roan hooking
The Manager
Hotel Saimon
Cox's Bazar
Dear Sir/Modern
I would like to book a single roam at your hotel for the nights of 12, 13 and 14 February. Could I
possibly have a roan with a balcony aid attached bath? Please let me know if you need an advance payment for booking.
I look forward to bearing from you.
Yours faithfully
ah khan
(AH Khan)
2
22 Aurangazeb Road
Pabna
12 June 2000
Dear Salma and Rubel,
How are you both? Well, I hope you're ok. And working hard, as usual.
Can I ask of you a favour? I will be in Dhaka for a week for your Auntie's medical check-up. Can you put me up? Please let we know if there is a problem.
Love to the kids.
Best wishes
Uncle Sabbir
C Compare the two letters below. How are they different? Give examples to show the difference.
Department of English
Jahangirnogar University
Savar
4 November 2000
Dear Fareen,
I seems hard to believe that I've been in Savar for a whole month now! I promised and tell you how I was getting on- so here goes!
When I first go here, I just couldn't get used to the show pace of life! Now, though, I'm learning to take things easy- and I'm beginning to really feel at home. You can't imagine how beautiful the University campus is. It's very large, very green, and probably the best campus in the country. It's simply wonderful.
My first impression of the students and teachers here is that they're really, really friendly and helpful. And the library is wonderful.
As you know I'm staying in a hall of residence. Life as a resident student is so different particularly if you're used to home comforts. But I'm getting used to it.
I really feel it's not that bad to be out of Dhaka- especially in such an idyllic atmosphere as this campus. Sorry, I've class soon, so, I've get to go. I miss you so much. Do write back when you've a spare minute.
Love
Sabina
31/9 Mohakhali
Dhaka 1212
12 April 2001
Manager
Singer Bangladesh
Elephant Road Dhaka.
Dear Sir,
I am writing to complain about a new refrigerator I bought from your branch last Thursday. It is not working properly. The cooling system seems defective. Since I bought the refrigerator only one month ago, I hope that you mil replace it with a new one. I am enclosing a copy of the receipt of purchase.
I hope you will take immediate action in this regard.
Yours faithfully
S Ahmed
D Write a formal letter to the Manager of Rangs Bangladesh complaining about a TV set you have bought recently.
Focus:
Skills.
Speaking,
reading, writing. Functions.
Making comparisons, complaining.
Grammar/Structure.
Present perfect,
letter-writing conventions. Vocabulary.
advanced, impression, defective, cooling,
replace.